Future of Museums and Entertainment I Jervais Choo, Deputy Director, National Heritage Board Singapore

Museums been hit hard by COVID-19. The industry is hoping the long months of frustrating indoor lifestyle will cause customers to flock back once normalcy returns and a vaccine is available. 

The big question is – will it? And what changes do we foresee museum owners making to ensure they mitigate the erosion of cultural and heritage values the world can ill-afford at this stage.

Jervais will explore that as they ready to open up their venues in a post-COVID world, what visitors should expect when the curtains lift. What technologies have been embraced by museums to deliver amazing experiences?

• - How COVID has accelerated the need to digitalise the museum sector

• - The implications of digitalisation – issues of accessibility, changing business models

• - Beyond COVID – the broader implication of societal trends in technology and the impact on museums